More about GreenPal

Chapter 2:

Bidding & Review Strategy to grow your
business and completing work to get paid.

Bidding img 75f130ea2c01130941c0ec1153b94a0139682962fd3d955665ecc90e80e720d8

So you may have bid your first lawn by now, or perhaps you're still waiting for bid opportunity, here is how bidding works and how you can win new lawns with less work

Bidding img 75f130ea2c01130941c0ec1153b94a0139682962fd3d955665ecc90e80e720d8
  • 1

    You'll get a text message & email each time there is a new lawn in your service area.

  • 2

    Next… Click the link in the message and Bid Fast, and Bid as competitive as you can.

  • 3

    Make sure you pay close attention to homeowners notes, details, and GreenPal's platform date to best prepare your bid.

  • 4

    You'll then get a text message letting you know if they picked you. What's more, they up until their service date to pick someone.

  • 5

    After they hire you, you'll need to reach out to them personally to introduce yourself and firm up any service related details. This is YOUR CUSTOMER , so all service related matters need to be confirmed with your client personally before you begin work.

Here's a tip.. We notice that GreenPal homeowners tend to pick the first bid they get if it's in their price range. So submit a bid as soon as you get the text message. Its free, so why not.

Something else we have noticed… as it turns out when you "add a note" with your bid, it drastically increases your odds of getting picked.

For instance when you bid on a lawn, you might say ...

Orange circle b00a807cc544362a4573db36b3415036e92761cbda6d475e04827b6129613417
Orange mob circle 7d8d12082ed2f950d197559b94dd5ef84c61ad7296a7d8863fd8d837b2a38e57
I have one in the same neighborhood next to you

or

I really really appreciate the opportunity to earn your business
Orange circle1 1869c3bf0238fb4f088a97265f4dbba57f809d07c3f380f22675b5a44f3f4691
Orange mob circle1 9c637caa00747d246ab62b84e2154bb287008d881e211535815ce7318578fd56
Bid pointer img 8fe51516f00952f7aa24d846faec404ab78b369de2d18f42289af354735e8051

Check it out..

This is what I'm talking about

This is crazy.. It's amazing how a small note like this increases their chances of picking you.

Check it out..

Bid screen 250819ff1e40ac6de978493766a19c857c457d82a208c81af00093c75c09508d

This is what I'm talking about. This is crazy... It's amazing how a small note like this increases their chances of picking you.

The homeowners have up until their service date to pick someone, when you win a lawn, you will get a text message and it will appear in your service calendar.

But that's just part of the story..

When you're first starting out… You do not have any reviews yet... And you're competing with other established players… So how do you get over the cold start problem?

Well keep reading…

  • First to best way to break into your local market is speed speed and speed. Bid quickly, as soon as you get the text. Like I mentioned earlier the homeowner will usually pick the first bid they get if it's in their price range.

  • Next… take a look at the zip code's Average Winning Bid Price along with each bid opportunity. Now.. bid $5 to $10 under that price just temporarily . Here's why… When you are new and do not have any stats or reviews built up, you're competing with more established GreenPal lawn services that do. So you see… temporarily tightening up your pricing to break the ice and build up some reviews is a sure what to get some momentum going. Just make sure you treat those early customers like gold and ask for reviews. Fair enough?

  • Always add a personal note with your bids.

  • Make sure you have your best pictures of past work added to your profile and that your profile picture is of your smiling face.

Next after you win a bid, make sure you service them on the day they requested to keep a high reliability rating (if you must reschedule how to do that is covered in the next chapter)

After you have completed the service in entirety for your customer's front and back lawn, click on the appointment and click complete work to upload the photo of the front yard after you have mowed it. By the way... Make sure the service is completed fully because this will charge your customers card.

Sadly... Any users that fraudulently bill for unfinished or incomplete work will have their account shut off immediately.

Complete job screen aeab946b0f3b6bf7c26512fda4774afa7ea7708b88b58b354b8df620f2b69fda Complete jobtablet screen 4a7961d921103ff088c6d6b66589b89356ac916adb88178ee9fbea5b8e69bbd5 Complete jobmob screen 72ec998a444521b9e7fc701052e2ce9f1fc5dcff6ab28162a4d3552b7a9d487c

That's not all...

When you complete a lawn, upload your best looking photo of your finished work.

Why does this matter?

Think about it … every job you complete on GreenPal, your photo of your completed work is on your work gallery on your GreenPal profile and this is what your potential customers see when they are considering you your bid… So take your best picture so show your prospective clients what you're capable of, make sense?

Next… send your customer a quick email or text message asking them to leave you a good review... All they have to do is login to their account and the system will prompt them to review how you did.

Why does this matter?

Well... here's the kicker... you can be the best lawn pro in town... but the problem is none of your potential customers know it....

So when you build up reviews and a solid reputation on GreenPal, it helps you project your reliability to new customers when they are checking out your bid...

Here's what I mean.. Wouldn't you feel comfortable hiring him with 1280 reviews!

Etc service screen 5e019ebaaf28f00eb598f2a9c12148f39e941c3a5283ecc7a131ab6d9fb7c9ff

What's the bottom line? It pays to exceed your client's expectations and what's more.. ask them to review you after each service.

In my experience, the more ratings you rack up on GreenPal the more likely new clients are to pick you. No wonder... this is how the top performing pros on GreenPal are earning over $100K a year on the platform..

Next up… How to keep a high reliability rating and rescheduling appointments.