Is TruGreen Worth It? A Genuine Look at Pros, Cons, and What You Can Expect

Is TruGreen Worth It?

A Genuine Look at Pros, Cons, and What You Can Expect

Thinking about hiring TruGreen for lawn care? You’re not alone. As the largest lawn treatment company in the U.S. (founded 1969, rebranded TruGreen in 2007) Reddit user experiences, they offer landscaping solutions on a subscription basis, including fertilization, weed control, aeration, and pest management. Here's an honest breakdown of what customers experience and where you might find better alternatives. If you want a side-by-side comparison, read GreenPal vs. TruGreen.

What People Like

• Expertise & Coverage:
  This Old House called TruGreen the top lawn care company for plan variety, technician knowledge, and national presence on Wikipedia.
  

• Visible Improvement:
  Some users report thicker, greener lawns:
  "Since we started using TruGreen… I have seen a real difference in the appearance of our yard, greener thicker grass and very few weeds."
  

• Convenience Over DIY:
  Homeowners value scheduling, consistency, and not buying equipment:
  "What they can bang out in a few minutes with their ride‑on spreaders would take me close to an hour."
  

Cons That Keep Coming Up

• Sloppy or Inconsistent Service:
  Many customers report crews driving by instead of treating lawns:
  "The tech zipped around, spraying a few random patches and leaving huge sections untouched."
  

• Aggressive Upsells & Contracts:
  Users say TruGreen pushes extras and locks customers into agreements:
  "They try to lock you into a contract… only do about half of what they claim," a Reddit user experience.

• Reliability Problems:
  Missed visits, unauthorised charges, or chemical mistakes are common:
  "They left us with a yard full of dead grass.
  They drove off 3 minutes after getting here… no fertilizer on the ground."
  

• Mixed Customer Ratings:
  "Despite a massive presence, Trustpilot shows a low 1.4/5 rating (40% 1 ★ reviews), and many customers cite billing issues and poor follow-up."

How Their Plans Work

TruGreen offers multiple service tiers:

• TruPro – top-tier, golf-course quality
  

• TruCore – advanced custom plan
  

• TruNatural – eco-focused treatments
  

• TruBasic – essential maintenance of Facebook User Experience.
  

They handle fertility, weeds, pests, disease, aeration, overseeding, but not mowing or landscaping. If you still need mowing, get quotes for lawn care in Chicago, IL.

Cost & Value

• Pricing varies widely: Subscriber reports include $35–$56 per treatment, with aeration/overseeding around $150 on Reddit.
  

• Upsells add up: Unexpected charges are a frequent complaint.
  

• DIY comparison: Several users say they save and see better results doing it themselves 👇
   “My grass is greener, thicker… I’m already saving money… my wife got a big fat ‘told ya so.’”

Final Verdict

If your local TruGreen branch has strong reviews, it can be a good convenience solution. But sales pressure and aggressive sales mean due diligence is key. Many homeowners report better results and savings going DIY or hiring trusted local pros.

Should You Try TruGreen?

✅ Yes, if you want:

• Consistent scheduling without buying gear
  

• Fertilization + weed + pest care under one subscription
  

⚠️ Proceed with caution if:

• You dread surprise charges or pushy upsells
  

• You need guaranteed follow-through on treatments

FAQs

Do they offer guarantees?
Yes, TruGreen has a satisfaction guarantee and will revisit properties if you're unhappy, but follow-through is inconsistent per reviews on Reddit.

Are their products safe?
They offer eco-focused plans like TruNatural®, but safety and transparency vary by franchise.

Can I cancel anytime?
 Some users report difficulty canceling and ongoing billing even after termination. Confirm contract terms locally. If you hire through GreenPal, use this guide to handle charges and cancellations: Understanding Charges and Cancelling Your Services.

Do they operate nationwide?
 Yes, TruGreen is the largest provider in the U.S., though quality heavily depends on the regional crew.

Bottom Line

TruGreen can deliver a healthy lawn with minimal effort—but your mileage depends heavily on location and crew consistency. Contracts and extra fees are common. If you're comfortable managing treatments or can find a local pro you trust, you may get better results and savings that way.