Is TruGreen Worth It?
A Genuine Look at Pros, Cons, and What You Can Expect
Thinking about hiring TruGreen for lawn care? You’re not alone. As the largest lawn treatment company in the U.S. (founded 1969, rebranded TruGreen in 2007) thelawnforum.com+4reddit.com+4trugreen.com+4reddit.com+10en.wikipedia.org+10trugreen.com+10, they offer landscaping solutions on a subscription basis, including fertilization, weed control, aeration, and pest management. Here's an honest breakdown of what customers experience—and where you might find better alternatives.
What People Like
Expertise & Coverage:
This Old House called TruGreen the top lawn care company for plan variety, technician knowledge, and national presence en.wikipedia.orgthisoldhouse.com.Visible Improvement:
Some users report thicker, greener lawns:
“Since we started using TruGreen… I have seen a real difference in the appearance of our yard, greener thicker grass and very few weeds.” facebook.com+12trugreen.com+12thelawnforum.com+12Convenience Over DIY:
Homeowners value scheduling, consistency, and not buying equipment:
“What they can bang out in a few minutes with their ride‑on spreaders would take me close to an hour.” reddit.com+1reddit.com+1

Cons That Keep Coming Up
Sloppy or Inconsistent Service:
Many customers report crews driving by instead of treating lawns:
“The tech zipped around, spraying a few random patches and leaving huge sections untouched.” trugreen.com+10trustpilot.com+10facebook.com+10Aggressive Upsells & Contracts:
Users say TruGreen pushes extras and locks customers into agreements:
“They try to lock you into a contract… only do about half of what they claim.” thelawnforum.com+12reddit.com+12trustpilot.com+12Reliability Problems:
Missed visits, unauthorised charges, or chemical mistakes are common:
“They left us with a yard full of dead grass.”
“They drove off 3 minutes after getting here… no fertilizer on the ground.” trustpilot.comMixed Customer Ratings:
Despite a massive presence, Trustpilot shows a low 1.4/5 rating (40% 1 ★ reviews) , and many customers cite billing issues and poor follow-up.
How Their Plans Work
TruGreen offers multiple service tiers:
TruPro – top-tier, golf-course quality
TruCore – advanced custom plan
TruNatural – eco-focused treatments
TruBasic – essential maintenance en.wikipedia.org+12facebook.com+12thelawnforum.com+12reddit.com+12trugreen.com+12reddit.com+12
They handle fertility, weeds, pests, disease, aeration, overseeding—but not mowing or landscaping trustpilot.com+2en.wikipedia.org+2trugreen.com+2.

Cost & Value
Pricing varies widely: Subscriber reports include $35–$56 per treatment, with aeration/overseeding around $150 reddit.com.
Upsells add up: Unexpected charges are a frequent complaint.
DIY comparison: Several users say they save and see better results doing it themselves 👇
“My grass is greener, thicker… I’m already saving money… my wife got a big fat ‘told ya so.’” reddit.com+1trugreen.com+1
Final Verdict
✅ Strengths | ⚠️ Cautions |
Wide range of plans | Quality depends on local crew |
Technicians with expertise | Frequent upsells, contracts |
Convenience and scale | Reports of skipped work and billing errors |
If your local TruGreen branch has strong reviews, it can be a good convenience solution. But regulator pushes and aggressive sales mean due diligence is key. Many homeowners report better results and savings going DIY or hiring trusted local pros.

Should You Try TruGreen?
✅ Yes, if you want:
Consistent scheduling without buying gear
Fertilization + weed + pest care under one subscription
⚠️ Proceed with caution if:
You dread surprise charges or pushy upsells
You need guaranteed follow-through on treatments
FAQs
Do they offer guarantees?
Yes, TruGreen has a satisfaction guarantee and will revisit properties if you're unhappy—but follow-through is inconsistent per reviews reddit.com+1reddit.com+1thisoldhouse.com.
Are their products safe?
They offer eco-focused plans like TruNatural®, but safety and transparency vary by franchise .
Can I cancel anytime?
Some users report difficulty canceling and ongoing billing even after termination. Confirm contract terms locally.
Do they operate nationwide?
Yes—TruGreen is the largest provider in the U.S.—though quality heavily depends on the regional crew en.wikipedia.org.

Bottom Line
TruGreen can deliver a healthy lawn with minimal effort—but your mileage depends heavily on location and crew consistency. Contracts and extra fees are common. If you're comfortable managing treatments or can find a local pro you trust, you may get better results and savings that way.